Effective Date: June 8, 2025
At Graphicsion.com (“we”, “us”, “our”, or “the Website”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make use of our website and services.
By using this Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website or services.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you place an order, contact us, or sign up for our services, we may collect:
- Full Name
- Email Address
- Phone Number
- Business Name
- Billing/Shipping Address
- Design preferences or branding details
b. Payment Information
We do not store your credit/debit card details. Payments are securely processed through third-party payment gateways.
c. Automatically Collected Data
We may automatically collect certain information through cookies and analytics tools:
- IP Address
- Browser type
- Device Information
- Pages visited
- Time spent on site
2. How We Use Your Information
We use the collected information to:
- Process orders and deliver design services
- Provide customer support and revisions
- Respond to inquiries or requests
- Send updates or order-related emails
- Improve user experience and website performance
- Comply with legal obligations
3. Email Communication
We may contact you through:
- General inquiries: contact@graphicsion.com
- Support-related communication: support@graphicsion.com
- Order updates: order@graphicsion.com
You may opt out of marketing emails anytime by clicking the “unsubscribe” link in the email footer.
4. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your data only with:
- Trusted service providers (e.g., payment processors or email marketing platforms)
- Legal authorities, if required by law
5. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze site traffic. Please see our Cookies Policy for more details.
6. Data Retention
We retain your information as long as needed to provide services, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time by emailing us at support@graphicsion.com.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your data
- Object to processing for marketing purposes
- Withdraw consent at any time
To exercise any of these rights, contact us at support@graphicsion.com.
8. Security
We take appropriate security measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.”
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, contact us at:
- Email: contact@graphicsion.com
- Support: support@graphicsion.com